TERMS & CONDITIONS

These Terms form a contract between you and Extra Cheese Studio. They apply to visitors of our website and to clients who engage us for services through a signed proposal, statement of work or order form (collectively, the "Engagement Documents").

Where Engagement Documents conflict with these Terms, the Engagement Documents prevail for that specific project.

We provide creative services including strategy, content, video, design, brand identity, motion, web, photography, voiceovers and AI implementation. The specific deliverables, timelines and fees for any engagement are set out in the Engagement Documents.

Fees are quoted exclusive of applicable taxes. Unless agreed otherwise, invoices are due within 14 days of issue. We may pause work on overdue accounts and charge late-payment interest at the statutory rate.

Project costs are based on the scope agreed in the Engagement Documents. Material changes to scope, deliverables or timelines may be subject to a written change order at additional cost.

Subject to full payment, you own the final deliverables produced specifically for you under an engagement, excluding any pre-existing materials, third-party content, AI model weights, open-source components or our internal frameworks and templates, which remain owned by their respective owners and are licensed to you on a non-exclusive basis for the agreed use.

We retain the right to display non-confidential work in our portfolio and marketing unless otherwise agreed in writing.

Our work is produced using a combination of human craft and AI tools. By engaging us, you acknowledge that AI-generated outputs may include elements that are not independently copyrightable in some jurisdictions, and that we follow the practices set out in our "Use of AI" page.

You agree to provide accurate information, timely feedback and any necessary approvals, licences or third-party permissions for the materials you ask us to use. You confirm that you own or have permission to use any content you share with us.

Each party agrees to keep the other's confidential information confidential and to use it only to perform the engagement. This obligation continues for three years after the end of the engagement.

We provide our services with reasonable skill and care. Except for liability that cannot be excluded by law, neither party is liable for indirect, special or consequential losses, and each party's total liability for any engagement is capped at the fees paid by the client for that engagement in the 12 months preceding the claim.

Either party may terminate an engagement for material breach if the other party fails to remedy that breach within 30 days of written notice. Fees for work completed up to the date of termination remain payable.

These Terms are governed by the laws of England and Wales, and the courts of London have exclusive jurisdiction over any disputes, unless a different jurisdiction is agreed in the Engagement Documents.